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Privacy Policy

Last updated: June 2026

1. Data controller

Data controller: Levenant S.L.

NIF: B16380099

Address: C. Palleter 47, 1, 46008 Valencia, Spain

Email: privacy@levenant.com

Hereinafter, the controller may be referred to as "Levenant", "Levenant S.L." or "we", "us" or "our".

You can consult the full legal information about the entity in our Legal Notice.

2. Purpose of this Privacy Policy

This Privacy Policy aims to inform users clearly and transparently about how Levenant collects, uses, stores and protects the personal data of users who access this website, contact us or request information about our services.

Levenant processes personal data in accordance with the General Data Protection Regulation, Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, and all other applicable regulations.

3. Personal data we may process

Through this website, we may process the following personal data, depending on the relationship the user has with Levenant:

  • Identification data: first name, surname, company or professional role.
  • Contact details: email address, telephone number, postal address or equivalent details.
  • Data voluntarily included by the user in forms, emails or communications sent to Levenant.
  • Data related to quotation requests, commercial enquiries, proposals, projects or services requested.
  • Browsing data, online identifiers, IP address, technical information about the device or data derived from the use of cookies, where applicable.
  • Data required for administrative, contractual, accounting or tax management if the user becomes a client or supplier.

Levenant does not request special categories of personal data through this website, such as health data, ideology, religion, trade union membership, biometric data, sexual life or other specially protected data. Users must refrain from providing this type of information through the forms or contact channels on the website.

4. Purposes of processing

Levenant may process personal data for the following purposes:

4.1. Responding to enquiries and contact requests

We process the data provided through forms, email or other contact channels in order to respond to enquiries, handle information requests, resolve questions or maintain communications related to Levenant's services.

4.2. Managing quotation requests or commercial proposals

When the user requests information about a project, service or quotation, we process their data to analyse the request, prepare a proposal, assess technical needs, send requested commercial information and maintain pre-contractual communications.

4.3. Providing contracted services

If the user, or the company they represent, contracts services with Levenant, we will process the data necessary to manage the contractual relationship, develop the project, provide support, carry out maintenance tasks, coordinate deliveries, manage incidents and maintain operational communications.

4.4. Administrative, accounting and tax management

We process the data necessary to issue quotations and invoices, manage payments, comply with accounting, tax, commercial and administrative obligations, and respond to potential legal requirements.

4.5. Sending commercial communications

Levenant may send commercial communications related to its services when the user has requested or expressly authorised them, or when there is a previous contractual relationship and the communications relate to services similar to those previously contracted.

The user may object at any time to receiving commercial communications by writing to privacy@levenant.com or by using the unsubscribe mechanism that may be included in such communications, where applicable.

4.6. Improving the website and analysing its use

We may process technical, browsing or statistical data to analyse the operation of the website, improve the user experience, detect errors, measure content performance and strengthen security.

Where this processing involves the use of non-technical cookies or similar technologies, the user's consent will be requested as indicated in the Cookie Policy.

4.7. Website security

We may process technical data such as IP address, access logs or device information in order to prevent abuse, detect unauthorised access, protect the integrity of the website and ensure the security of our systems.

5. Legal basis for processing

Levenant processes personal data on the following legal bases:

  • User consent: when the user submits a form, agrees to receive commercial communications, configures non-essential cookies or voluntarily provides data.
  • Implementation of pre-contractual measures: when the user requests information, a quotation or a service proposal before entering into a contract.
  • Performance of a contract: when processing is necessary to provide services contracted by the client.
  • Compliance with legal obligations: when we must retain or disclose data due to tax, accounting, commercial, administrative or legal obligations.
  • Legitimate interest: to maintain website security, prevent abuse, manage communications with clients or professional contacts, improve our services and defend Levenant's rights and interests where applicable.

Where the legal basis is consent, the user may withdraw it at any time, without affecting the lawfulness of processing carried out before its withdrawal.

6. Retention periods

Levenant will retain personal data for the time necessary to fulfil the purpose for which it was collected and, subsequently, for the periods required by applicable regulations or necessary to address potential legal liabilities.

By way of guidance:

  • Data submitted through contact forms will be retained for the time necessary to deal with the enquiry and carry out reasonable follow-up of the communication.
  • Data related to quotation requests or commercial proposals will be retained while there is a pre-contractual relationship or reasonable interest in the request.
  • Client data will be retained for the duration of the contractual relationship and, subsequently, for the applicable legal periods.
  • Data included in invoices, accounting documents or tax records will be retained for the periods required by tax, accounting and commercial regulations.
  • Data used for commercial communications will be retained until the user withdraws consent or requests to unsubscribe.
  • Data associated with cookies will be retained in accordance with the periods indicated in the Cookie Policy.

Once the corresponding periods have ended, the data will be deleted or, where applicable, blocked for the time necessary to address potential liabilities.

7. Recipients of the data

As a general rule, Levenant will not disclose users' personal data to third parties unless there is a legal obligation, it is necessary for the provision of the requested service, or the user has authorised such disclosure.

Certain providers that supply services necessary for the operation of the website or for Levenant's professional activity may access personal data, acting as data processors. These may include hosting providers, technical maintenance providers, email services, management tools, analytics, security, tax or accounting advisers, communication services and other technological solutions necessary for our activity.

These providers will process the data only under Levenant's instructions and in accordance with the agreements and safeguards required by applicable regulations.

8. International data transfers

Levenant will endeavour to use providers located within the European Economic Area or that offer appropriate safeguards under data protection regulations.

If technological providers located outside the European Economic Area are used, or if data may be processed from third countries, Levenant will adopt the legally required safeguards, such as adequacy decisions, standard contractual clauses approved by the European Commission or other valid mechanisms under the applicable regulations.

Users may request further information about these safeguards by writing to privacy@levenant.com.

9. Users' rights

Users may exercise the following data protection rights:

  • Right of access: to know what personal data we process.
  • Right to rectification: to request the correction of inaccurate or incomplete data.
  • Right to erasure: to request the deletion of their data where possible.
  • Right to object: to object to certain processing activities.
  • Right to restriction of processing: to request that the use of their data be restricted in certain cases.
  • Right to data portability: to receive their data in a structured, commonly used and machine-readable format, where applicable.
  • Right to withdraw consent: to withdraw previously given consent at any time.

To exercise these rights, users may send a request to privacy@levenant.com, indicating the right they wish to exercise and providing the information necessary to verify their identity, if required.

If users believe that the processing of their data does not comply with the regulations, they may also lodge a complaint with the Spanish Data Protection Agency.

10. Accuracy of the data provided

The user guarantees that the personal data provided to Levenant is true, accurate, complete and up to date.

The user shall be responsible for any damage or loss that may arise from the communication of false, inaccurate, incomplete data or data belonging to third parties without authorisation.

11. Third-party data

If the user provides personal data of third parties to Levenant, they declare that they have sufficient authorisation to do so and undertake to inform such persons of the contents of this Privacy Policy.

Levenant may request proof of such authorisation whenever it deems it necessary.

12. Minors

Levenant's services are not specifically directed at minors.

Minors must not provide personal data through this website without the authorisation of their parents, guardians or legal representatives.

If Levenant detects that it has received personal data from a minor without the corresponding authorisation, it will proceed to delete it where possible.

13. Data security

Levenant will apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration, misuse, disclosure or destruction.

However, no system connected to the Internet can be considered absolutely secure. Therefore, Levenant cannot guarantee the total absence of risks, although it will adopt proportionate measures to prevent and reduce them.

14. Commercial communications

Levenant may send commercial communications about its services, news, professional content or information related to design, web development, digital solutions, maintenance, technology consulting and similar services, provided that there is a legal basis for doing so.

Users may unsubscribe or request not to receive further commercial communications at any time by writing to privacy@levenant.com or by following the instructions included in each communication, where available.

15. Social media and professional profiles

Levenant may have a presence on social media or professional platforms. The processing of data of users who interact with our profiles will be governed by this Privacy Policy insofar as it depends on Levenant and, additionally, by the terms, policies and privacy settings of each platform.

Levenant is not responsible for the use that such platforms make of users' personal data.

16. Changes to the Privacy Policy

Levenant may update this Privacy Policy whenever necessary to adapt it to legal, technical, organisational or activity-related changes.

Where changes are relevant, we will endeavour to inform users by reasonable means, especially when they significantly affect the processing of their personal data.

Last updated: June 2026.

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C. del Palleter, 47 1º 1,
Valencia, 46006 Valencia, Spain
info@levenant.com
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